Shipping & Refund Policy
Last Updated: [01/01/2024]
Shipping Policy
We try our level best to deliver the product as early as possible. Once the order is placed on our website, will receive order confirmation call from our sales representative. Order is only confirmed once your details are confirmed by our sales representative. Once the order is confirmed, it is dispatched from our warehouse. Processing time for orders vary from product to product.
1. Major cities in Pakistan: It usually takes 3 days to deliver in major cities after the order is dispatched from our warehouse.
2. Other locations is Pakistan: It will take 4 to 5 working days to deliver the product in small areas
Refund Policy
You can return any product purchased from us if the product is damaged or defective upon arrival or you have received any other item.
- In order to return the product you will have to notify us by sending an E-mail at 92ashrafsoomro@gmail.com with the Order ID and details of the product.
- Our customer care center agent will call you back in next 24 hrs. If you have received an item that was damaged or defective upon arrival, you can return the item within 2 days.
- Please attach the invoice received with the order or a photocopy of the invoice with the return for us to track your details.
- For All return shipments, cost will be borne by the customer.
- Items damaged by the customer will not be eligible for return or refund.
- Items purchased on discounted prices will not be eligible for return or refund.
- Refunds will only be processed once the item is received by MASstore.
- Once we receive the item back at our warehouse and its not damaged or broken, we will issue a refund cheaque and send it through mail or transfer through bank account.
Changes to this Privacy Policy
We may occasionally update this Privacy Policy to reflect changes in our practices. The revised Privacy Policy will be effective immediately when posted on our website.
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